Scenario using BUFFER
Anna is 14 years old and for some time she has been receiving nudes from a stranger adult. At first, she was just laughing it away with her friends but now it has started to make her feel uncomfortable and angry.
Reaching out to the police about an online incident can feel daunting for young people. They may not be sure if what happened is considered a crime, and there is often little understanding of the potential consequences of filing a report. To ease this process, we propose creating a "buffer zone" made up of various support figures, such as therapists, mediators, and representatives from different NGOs. This buffer zone would provide guidance and support to youth, helping them establish initial contact with authorities in a way that feels safer and more approachable.
Anna is 14 years old and for some time she has been receiving nudes from a stranger adult. At first, she was just laughing it away with her friends but now it has started to make her feel uncomfortable and angry.
While visiting the bathroom Anna sees a poster on the wall. She decides to scan the QR code and an App Clip guiding her towards BUFFER opens. While exploring the page she gets to read about how the platform can support her and decides to move on and download the full app.
While at home Anna picks up her phone to open BUFFER. She is guided through some questions on why she is visiting the platform today and answers that she wants advice regarding the unwanted nudes she has recieved.
BUFFER then presents her with information on the topic as well as links to related stories from other youths that has been experiencing the same thing. BUFFER also recommends people/NGOs, that are experts on the subject, that she could reach out to.
Anna is struggling to express her feelings. BUFFER helps her create an anonymous post by suggesting guiding words, making it easier to share. The post connects her with other youths who’ve faced similar situations and offers advice from experts, providing support without the pressure of direct contact with authorities.
Sara, from an NGO, notices Anna's post and realizes the situation involves a crime. She asks Anna for permission to invite Sabina, a police officer, into the conversation. Anna agrees, knowing that once a crime is reported, it must be legally followed up. Sabina explains the potential outcomes of filing a report and keeps the chat open for continued support.
The brochure is divided into five different sections and overarching topics: Foundations, Empowerment, Communication, Structure, and Support.
This project made me reflect deeply on the relationship between the participants and the project team, both before and after interviews, workshops, and the project itself. I feel a greater responsibility to keep participants in the loop, ensuring that they are informed and thanked for their involvement. It's important not to just "extract" personal information but to respect and honor the trust they've placed in sharing it. Our group discussed how vital it is to reconnect after the project’s conclusion, share the results, and properly express gratitude to everyone involved.
In one sense this project touched upon a wicked problem. The police want to make youth feel safe and heard, yet their role in law enforcement often makes it hard to foster a trusting relationship. Additionally, a young person’s relationship with the police can vary greatly depending on their background. Through this project, we aimed to shift the focus away from the police being the first point of contact and instead emphasized the importance of collaboration with other stakeholders, like NGOs. This creates a supportive network around youth, helping guide them to the appropriate form of help.
Thoughts on workshops: One key takeaway from this project is how to design effective workshops. In our first workshop, we over-prepared with too many elements, which made it difficult to engage the participants effectively. In the second workshop, we simplified the format, which worked much better for activating creativity. Preparing in detail for a workshop can, however, be valuable in narrowing the project's focus, as creating materials forces you to define the direction. Additionally, I learned that the success of a workshop depends not only on its structure but also on the participants' energy and willingness to engage. Moving forward, I’ll focus on creating a comfortable atmosphere before the workshop even begins to encourage open-minded participation.